Providing Quality Sleep Management Products Nationwide
The Winx® Customer Services group is dedicated to providing outstanding service to our customers.
Our Customer Services Group can be reached toll-free, 24 hours a day, 7 days a week.
Winx customer service representatives provide the following services:
- General elgibility and benefits checks for DME
- Pre-authorization, if required
- Insurance billing
- Product Orientation
- Patient follow-up
- Technical support
- SD-card verification
- Replenishment services
Accredited by the Accreditation Commission for Health Care (ACHC)
Achieving accreditation is a process where healthcare organizations demonstrate compliance with national standards. Accreditation by ACHC reflects an organization’s dedication and commitment to meeting standards that facilitate a higher level of performance and patient care.
All patients will be admitted from qualified referral sources and provided continuing service by ApniCure after initial and, when required, ongoing patient evaluation of eligibility (reimbursement, equipment use, etc.). Should services be requested that are not provided by our organization, we will assist in directing patients to the appropriate contact.